i accidentally hit 'refresh' when sending 7 rosettes and they got sent twice. is there any way to g

timothy fitzpatricktimothy fitzpatrick san diegoPosts: 1,958Member
hitting 'refresh' sends double the amount of rosettes to recipients. i have severely depleted my rosette balance because of this. is there any way to get 7 rosettes credited back to my account? i sent a rosette to 7 recipients, but all 7 got sent twice. thanks, ~primo

Best Answers

  • Kathy ToddKathy Todd KingstonPosts: 3,607Member
    Accepted Answer
    You should phone or e-mail Dogster Headquarters and explain your problem. I have always found them to be very understanding and responsive. They will look at your particular situation and may credit your account with the rosettes. It is worth having the conversation with them! :)
  • Bonnie HorsemanBonnie Horseman Posts: 1,015Member
    Accepted Answer
    Don't feel bad, I did the same thing. I sent my OWN dog several rosettes!!!! I meant to send her one for her birthday.
  • Beth BiglerBeth Bigler Posts: 42Member
    Accepted Answer
    As Jelly has said, contact Dogster and tell them what happened. They would understand and might give you the 7 rosettes without you having to pay anything.
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