Does anyone have problems with the Gentle Leader collar popping open?

howard nemiroffhoward nemiroff bala cynwydPosts: 16Member ✭✭
It only happens once in a while. We have made sure it is fitted properly, but it doesnt seem to matter.

Best Answers

  • Betsey MatsubaraBetsey Matsubara Seattle, WAPosts: 6Member
    Accepted Answer
    i have used a gentle leader on my own dog as well as with a number of "client dogs" (i am a professional dogwalker) and have never had a problem with the clasp popping open. if you're sure it is fitted properly (it is snug, not tight), it could just be defective clasp. might be best to exchange for new one. hopefully you still have receipt and packaging!
  • Judy MurdochJudy Murdoch Northern Lower MichiganPosts: 8,717Member
    Accepted Answer
    Return it . I used mine with two dogs that were massive pullers and never had any problems, plus one regular puller. Same collar, still in good shape after 8 years. Yours has to be defective. If your retailer won't take it, Google Gentle Leader and get the company phone #. I think Premier makes it now.
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