Welcome to our new community! Please find answers to some frequently asked questions below. Please note that the Catster and Dogster communities are still in Beta and we would love your user feedback! Please post any questions, concerns or suggestions for improvement in the We Want to Hear From You! section.
Where are pet profiles?
You can create a pet profile by going to our Pet Profiles pages. Fill out the form and tell the community a little bit about your pets. Upload some fun photos or videos of your best furry friend. You can update this post or add to it at any time, as well as search for similar pets. You can also edit your profile to have your pet's info by going to our Profile Extender.
Wait, but what about my profile when I sign in?
The Profile area is just like your Account Info area on the OD (old Dogster).
We suggest having your profile name encompass your whole family or all of your pets. Ex. Gabby_Merritt or maybe your name and DogsterAdmin_and_the Gang DogsterAdmin_and_the Group DogsterAdmin_and_Family DogsterAdmin_etc or maybe your last name and Admin_Dogs.
But where do I find my old profile info?
And how would I save that info?
Don’t know your dog’s ID number?
You still might be able to find your dog’s profile.
Why is my profile now my name instead of my pet’s name?
Pet profiles are now under human usernames. Please go to the Pet Profiles pagesand tell the community a little bit about your pet. You can also change your username to your pet's name, please see below.
What if I want to change my username?
You can change your username at any time! Simply go click your username in the upper right corner, click the green box "Me" button (green button with a person silhouette) and select EDIT PROFILE in the dropdown. You can now change your username to whatever you want!
Okay, but how can I add my pets to my user profile?
We have created a text field called Links to your pet’s profiles where we suggest you copy/paste links to all your pet’s profiles !
What if I want to sign off as a different pet?
We are working on solutions! For now, we suggest copy/pasting links to all your pets’ welcome profiles into your signature, and signing off as the pet you would like to be posting as.
Wait — how do I add a signature?
Can I add groups to my profile?
We’ve added a field where you can copy paste links to all your groups in your profiles!
Can I give my furry friends a gift?
You can add an image, past a video, add a gif, etc. at any time!
How do I keep track of my friends?
Bookmark the Welcome Posts for any of your favorite friends!
Can I have multiple accounts with the same email?
You will need a new email with each account you create.
Is my login for Catster and Dogster the same?
Catster and Dogster now have separate logins.