Dear Dogster reader,

Almost two years ago, we invested numerous resources and rebuilt the Dogster community. With new hardware, software and personnel, we did our best to satisfy the many users who shared their thoughts, pictures, questions, and love for and of their pets with us and friends. It was a thriving community with many users. We hoped, however, there would be more like you.

Times and habits have changed and we are sad to announce that the Dogster community will be closing down on July 20, 2019.

Dogster magazine, www.dogster.com and the associated social media sites are NOT shutting down. We encourage you to continue reading the content found in the pages of the magazine and the web sites, commenting through the mechanisms provided and sharing your ideas and comments with us and your fellow readers.

Instructions for accessing pet profiles were shared with everyone in 2017. The instructions can be found within the forum. AFTER JULY 20TH, YOU WILL NOT BE ABLE TO ACCESS THIS CONTENT. And, effective immediately, we are no longer able to answer questions about the community.

Thank you for your support and we look forward to serving you through our magazine and website.

Cheers,
Dogster

i accidentally hit 'refresh' when sending 7 rosettes and they got sent twice. is there any way to g

timothy fitzpatricktimothy fitzpatrick san diegoPosts: 1,958Member
hitting 'refresh' sends double the amount of rosettes to recipients. i have severely depleted my rosette balance because of this. is there any way to get 7 rosettes credited back to my account? i sent a rosette to 7 recipients, but all 7 got sent twice. thanks, ~primo

Best Answers

  • Kathy ToddKathy Todd KingstonPosts: 3,607Member
    Accepted Answer
    You should phone or e-mail Dogster Headquarters and explain your problem. I have always found them to be very understanding and responsive. They will look at your particular situation and may credit your account with the rosettes. It is worth having the conversation with them! :)
  • Bonnie HorsemanBonnie Horseman Posts: 1,015Member
    Accepted Answer
    Don't feel bad, I did the same thing. I sent my OWN dog several rosettes!!!! I meant to send her one for her birthday.
  • Beth BiglerBeth Bigler Posts: 42Member
    Accepted Answer
    As Jelly has said, contact Dogster and tell them what happened. They would understand and might give you the 7 rosettes without you having to pay anything.
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