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Walker_Alexandria · 8 October, 2018

@Hershey I sent him a message about you getting Spam!

DogsterAdmin · 9 October, 2018

Hi all,
Thanks for reporting the spam. You can always send us screenshots, or you can use the FLAG option, as shown in my screenshot here. Go to FLAG and select the appropriate option.

Image: https://us.v-cdn.net/6030375/uploads/editor/mm/1xibvgs5g8n6.png

Pippi · 9 October, 2018

Flag doesn't seem to be an option on a message received in my inbox @DogsterAdmin .

Sandy_Kramer_etc · 9 October, 2018

There is no Flag option in Private messages

Walker_Alexandria · 9 October, 2018

I just got this in my messages from @DogsterAdmin - Hi there — I deleted the Spammers entire account so they should no longer be sending spammy messages. Please let me know if you are still receiving any Spam messages.
And yes there is no option to flag a message. But DogsterAdmin took care of the spammer

DogsterAdmin · 10 October, 2018

Hi all,
Thanks! If you get a PM, just copy / paste or screenshot it over to me and we will handle it ASAP.

Walker_Alexandria · 20 October, 2018

WOOF! @DogsterAdmin ; I keep getting this

Something has gone wrong.

We've run into a problem and are unable to handle this request right now.
Please check back in a little while.

Also it was very hard to get a post to even post. This is happening yesterday and more often today

Sandy_Kramer_etc · 22 October, 2018

I have been getting that on occasion too. usually a refresh or hitting the back button and then refreshing seems to fix it

Sandy_Kramer_etc · 22 October, 2018

OK not sure why but the option to translate a page seems to be missing ??????

Walker_Alexandria · 22 October, 2018

@Sandy_Kramer_etc I still have that option but kinda hard to see in the blue part of the page

Sandy_Kramer_etc · 25 October, 2018

I can see where to change the language, but not the translate button.

Walker_Alexandria · 25 October, 2018

I don't see it either

@Sandy_Kramer_etc ; @DogsterAdmin we need you here

DogsterAdmin · 29 October, 2018

@Sandy_Kramer_etc @Walker_Alexandria Thank you for bringing this to our attention! We are looking into it and will get back to you as soon as possible.

Walker_Alexandria · 29 October, 2018

Thank you @DogsterAdmin ;

DogsterAdmin · 29 October, 2018

@Sandy_Kramer_etc @Walker_Alexandria ;

Thank you for your patience. The language selector provided in the footer allows users to experience the interface in their selected language. Users would not see a translation button because the multilingual add-on does not translate user-generated content (discussions, comments, category names, etc) as these are not part of the interface.

Sandy_Kramer_etc · 30 October, 2018

DogsterAdmin said:

@Sandy_Kramer_etc @Walker_Alexandria ;

Thank you for your patience. The language selector provided in the footer allows users to experience the interface in their selected language. Users would not see a translation button because the multilingual add-on does not translate user-generated content (discussions, comments, category names, etc) as these are not part of the interface.

Well that doesn't seem to be too helpful if you have a lot of people introducing their pets in a foreign language with no way to translate. Though I admit most of what I am finding in foreign languages tends to be spam

Walker_Alexandria · 3 December, 2018

@DogsterAdmin ; why do I have to keep logging in everyday when I have the Remember Me spot checked? Where are you

DogsterAdmin · 3 December, 2018

@Walker_Alexandria

Hi there,

I'm sorry to hear you are experiencing this. Are you able to provide a screenshot? This way we can show our development team that it's asking you to log-in even though the "keep me signed in" box is checked? We will handle it ASAP.

Thanks!

Walker_Alexandria · 3 December, 2018

WOOF!! @DogsterAdmin I didn't think to take a screen shot

It happens at least once a day for the last 3 days. I come in everyday twice, but today I came by early to see if you saw my post

Walker_Alexandria · 14 December, 2018

Hello @DogsterAdmin I have had to sign in twice this week even though I have the Remember Me box checked. I did get a screen shot this time

Image: https://us.v-cdn.net/6030375/uploads/editor/gp/ba1hz87nbris.png

You had said we would have to sign in once a month for security reasons, I think. Why more often?
Also member KallyKat can't sign into Catster and she is a cat. She has joined here so she can see her dog friend's.
Also how long will this site be in Beta Testing? Edited- Kally Kat was able to log in again at Catster, I think ?
Thank you

DogsterAdmin · 17 December, 2018

Hi there @Walker_Alexandria ! Sent you a reply via your PM.

Walker_Alexandria · 17 December, 2018

@DogsterAdmin I got it, answered and I thank you

Aggrobob · January 2

How do i close and delete my account? This site isnt for me

DogsterAdmin · January 2

Hi @Aggrobob — Sorry to hear that. Please PM me or head to contact us: https://www.dogster.com/team-dogster/

Walker_Alexandria · January 2

WOOF! @DogsterAdmin I messaged you about a message I got. Can you look into it. I think it is Spam.

DogsterAdmin · January 2

@Walker_Alexandria done! User deleted.

Walker_Alexandria · January 2

@DogsterAdmin thank you very much!! Happy New Year!!

Walker_Alexandria · January 22

Hello @DogsterAdmin I'm getting this a lot this morning-

Whoops! There was an error.When I try to post a comment in the groups/games.

And

Something has gone wrong.

We've run into a problem and are unable to handle this request right now.

Please check back in a little while.
I go back a page with the Arrow/page back then its alright
Just thought you should know.

DogsterAdmin · January 23

Hi @Walker_Alexandria — Thanks! I sent your message about this along to the team.

Walker_Alexandria · January 23

Got it!! Thank you @DogsterAdmin ; and Team for all you are doing

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